Careers at yourtown

Data and Program Performance Manager

Job no: 492533
Work type: Permanent Full Time
Location: Milton
Categories: Management, Strategy, Research & Advocacy

• Apply a range of data analysis techniques to understand contemporary issues impacting children and young people
• Use data to drive innovative solutions to client needs and service delivery challenges
• Develop and analyse organisation wide and individual service performance frameworks

At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services, parent education and specialist accommodation for families. At yourtown you will be part of the solution.

This newly created role provides a unique opportunity to make a difference for children and young people.

Reporting to the Head of Advocacy and Research, you will lead a range of data stewardship, curation, analysis and performance measurement, monitoring and reporting services to help us understand the effectiveness and efficiency of yourtown’s services and programs.

To be considered for this opportunity you will possess the following:
• Bachelor level qualifications in data analytics, economics, science, psychology, mathematics or other relevant discipline; and strong experience in managing the development of service or program performance frameworks; data stewardship and data curation and data and performance analysis and reporting
• Demonstrated ability to effectively lead and inspire a team of professionals
• Highly developed and applied skills in the analysis and interpretation of qualitative and complex quantitative data, including the ability to derive strategic insight from large and complex datasets
• Passion for statistics, data analytics and governance; and translating data findings and trends into an easily understood public narrative
• Responsiveness to senior management and business needs while maintaining diligence and accuracy
• Highly developed interpersonal and communication skills including the ability to influence and build strong relationships across all levels
• Exceptional written and verbal communication skills and high level stakeholder management and collaboration skills
• Excellent judgement and demonstrated ability to uphold and live the values of yourtown

If you are looking for an opportunity where you can influence social change, help us improve services and have a positive impact on the lives of children and young people we would love to hear from you.

We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.

Please submit a cover letter (max 3 pages) with your application that demonstrates your experience against the selection criteria.

To apply, and for a full Position Description please visit:

Contact: Marnie Elliot, Talent Acquisition Specialist

Role closes: 27 November 2020

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"

Position Description

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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