yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
Powered by yourtown, Kids Helpline is here for children and young people whenever they need us, anytime for any reason 24/7, through tailored mental health counselling services in line with their changing preferences for help-seeking.
Realise your potential at yourtown.
your opportunity
Based at Blacktown and working with the Virtual Services team, this role has responsibility for providing quality administrative support to support business plans and objectives. You will work closely with the leadership team as well as the wider virtual services team nationally.
Your role will include:
• Provide a full range of operational support services to the Virtual Services team
• Coordinate site operational and safety requirements including parking, facilities management, site maintenance, kitchen and stationery supplies
• Provide a professional and welcoming reception for all visitors to the site
• Support onsite events, including setting up events, catering and support at the event
• Coordinate and book travel, accommodation and flights
• Coordinate equipment and assets for the site, including managing any site related technology issues
• Document management including creation, review and filing
• Coordinate onboarding and offboarding of team members
• Assist virtual services operations team with administration tasks as required
This is a permanent part time position, 5 days per fortnight. Working days will be Tuesday, Wednesday and Thursday.
what we are looking for
You will have at least 3 years’ experience providing administration support at a management level. Your time management and organisational skills will allow you to achieve deadlines in an environment of multiple competing priorities. Communication and professional presentation are vital for this role and you will possess the ability to communicate effectively and respectfully with a wide range of staff.
You will bring:
• passion, commitment and belief in young people
• proficient office management skills including the ability to analyse issues and adopt a proactive attitude
• ability to work autonomously with minimal supervision as well as collaboratively with others
• skills in formatting and presenting documentation for internal and external publication
• high proficiency in MS Office, content management software and invoicing and credit card reconciliation
• willingness to take on any task as required
your benefits
When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
Your employment experience will include:
• salary sacrifice options to increase your take home pay
• ability to negotiate flexible work hours and work arrangements
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer
how to apply
If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/.
Contact: Marnie Elliot on 0434 609 384
Role closes: 1 February 2026
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.