yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.
Realise your potential at yourtown
your opportunity
This is a fantastic opportunity to kick-start your career in Community Services while making a real difference in your community. As our Youth Guide, you’ll be the first friendly face of our yourtown Kingaroy site and your role is all about making people feel comfortable, providing great customer service and hospitality. It's a busy environment and each day is unique.
your regular tasks
- Greeting other young people, families, and visitors with warmth and positivity.
- Using our IT and CRM systems, answering the phone and handling enquiries
- Plan and deliver fun, engaging weekly activities and events that bring young people and the community together.
- Share helpful information about transport, amenities, and local services.
- Look for opportunities to provide proactive support to staff and members while maintaining professional boundaries
- Office-related tasks like ordering supplies, organising catering, and keeping things running smoothly.
what we are looking for
You believe that optimism is infectious, and that with energy & dedication – anything is possible. You strive to do things well and take pride in your work. You embrace fresh ideas and ways of working, and never rest in growing, learning, and leaning into the ‘new’.
- A natural problem solver and can easily connect with other young people.
- Strong communication skills — both written and verbal — with the ability to engage and share information clearly with clients and staff.
- A friendly, self-aware team player who builds positive relationships.
- Experience working in a busy, on-your-feet environment.
- Enjoys cooking and hosting to prepare meals for young people.
our programs
At yourtown, we understand everyone is unique – and so is their journey to finding work. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives. yourtown has been delivering youth specialist Employment Services for 18 years and is a well-respected, long-term provider.
Transition to Work (TtW) is the Australian Government’s youth specialist employment service that supports young people to develop practical skills to gain employment or connect with education or training.
Inclusive Employment Australia (IEA formerly DES) supports young people aged 15–24 living with disability to prepare, find, and thrive in employment through a strengths-based, youth-first model of support that’s tailored to each individual.
your benefits
When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
Your employment experience will include:
- Boost your take-home pay with salary sacrifice options.
- Enjoy extra time off with monthly RDOs (Rostered Days Off).
- Save big every day through Paylab discounts on groceries, health, automotive services, clothing, books, electronics, furniture — even holidays!
- Grow your career with internal and external professional development opportunities.
- Learn anytime, anywhere with free access to LinkedIn Learning and over 16,000 courses.
- Feel supported and valued with a genuine focus on health and wellbeing.
- Recharge your mind with free access to Calm & Centr apps through our yourWellness program.
- Talk it out when you need to with free, confidential counselling for you and your immediate family.
- Enjoy exclusive discounts on private health insurance, banking, finance, insurance, and superannuation through our partners.
- Work in an inclusive environment that celebrates diversity and cultural capability — we’re proud to be an equal opportunity employer.
how to apply
If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/.
For any questions about the role, please contact: Nicole Northey | Talent Acquisition Specialist | nnorthey@yourtown.com.au
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.