Careers at yourtown

Post Placement Support Officer

Job no: 494994
Work type: Permanent (Full-Time)
Location: Milton
Categories: Employment Services

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.

Realise your potential at yourtown

your opportunity

yourtown has an exciting opportunity for a dynamic team member to join our Member Care team based in our corporate head office in Milton!

As a Post Placement Support Officer, you will work across various facets of providing individually tailored employment-related services to young people. You will be part of a dynamic and energetic team that works together with the young person to focus on building their skills, confidence and readiness to maintain employment through targeted and tailored activities.

As a Post Placement Support Officer, every day will be different but day to day you will be:

• Supporting members in employment and/or education by providing mentoring to improve their workplace skills, support to resolve workplace challenges, and meet their mutual obligations.
• Maintaining regular contact and communication with members and employers.
• Achieving individual KPI’s and team goals to meet outcome targets. Achieve minimum performance targets based on 12, and 26 week outcomes.
• Have strong written and verbal communication skills, and a strong customer service focus.
• Maintaining strong rapport with both internal yourtown site staff and external stakeholders to collectively support our members.
• Understand and meet quality and compliance requirements.

what we are looking for

You are passionate about what you do. To you this is not just a job, it is your career – a choice that you make every day!

• Excellent attention to detail and strong administration skills
• Tech Savvy, with the ability to learn and adapt to new systems and databases.
• Ability to problem-solve on the go, navigate challenges with an outcomes-focused approach.
• Capability to work independently to achieve goals and work to tight timelines.
• Knowledge of the local labour market.
• Resilient, self-motivated, and hardworking.

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay
• monthly RDO’s
• flexible work from home options available
• regular line supervision and support plus internal practice supervision
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit:

Contact: Marnie Elliot - Team Leader Talent Acquisition on 0434 609 384

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"

Position Description

Advertised: E. Australia Standard Time
Applications close:

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