yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
Realise your potential at yourtown.
your opportunity
Based at a confidential location in the Scenic Rim, this role has responsibility for managing and leading the delivery of our Domestic and Family Violence Service. This important leadership role oversees short-term accommodation, transitional housing, therapeutic support and practical assistance to women and children escaping domestic and family violence.
Our Domestic and Family Violence Refuge is a welcoming haven, providing a place of physical and emotional safety where women and children affected by Domestic and Family Violence can recover, rebuild and plan for a brighter future. We provide therapeutic support to help women and children break the cycle of violence and resettle into safe, affordable housing. Families have access to specialised counselling, child therapy, training in life skills, and links to health, legal and specialist services.
Your role will include:
• Lead and manage a high performing team
• Manage the delivery of services at our refuge, including oversight of facilities and site operations, ensuring safety, security and compliance
• Manage the Transitional Housing program, ensuring improved outcomes for families transitioning from refuge to independent living
• Manage external funding, represent yourtown in regional networks, forums, conferences and build and maintain effective relationships with external stakeholders
• Manage budgets and measure and report on program outcomes and achievements
• Lead the continuous improvement of service delivery
• Oversight of safeguarding and legal collaborative case reviews
• Manage client safety and safety plans, assess and mitigate ongoing dynamic risks, de-escalation of resident’s dynamics and conflict resolution
• Manage and participate in an effective after hours response
what we are looking for
We are looking for a strong leader with demonstrated expertise in working with women and children who have experienced domestic and family violence. This is an exciting opportunity to use your deep understanding of current evidence-based practice, policies, legislation and trends relevant to domestic and family violence issues and your passion to achieve best practice outcomes for woman and families.
You will bring:
• passion, commitment and belief in young people
• relevant degree level qualification and a minimum of 5 years’ experience working with victims of trauma and/or managing a diverse human services team
• demonstrated understanding of and ability to develop effective service responses for women and children who have experienced domestic and family violence
• demonstrated skills and experience in managing risk and safety
• demonstrated experience in leading multidisciplinary teams to achieve program goals and performance targets
• experience supervising therapeutic practice, managing performance and fostering a culture of ongoing development
• experience in managing budgets and developing strategic and operational plans
• demonstrated capacity to work collaboratively and establish and maintain professional relationships with internal and external stakeholders
• ability to participate in the back-up on call roster, including the ability to return to site if required
• experience working in a refuge environment is strongly preferred
your benefits
When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
Your employment experience will include:
• salary sacrifice options to increase your take home pay
• regular line supervision and support plus internal practice supervision
• ability to negotiate flexible work hours and work arrangements
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer
how to apply
If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/.
Contact: Marnie Elliot – Talent Partner on 0434 609 384
Role closes: 27 March 2026
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
The yourtown Workplace Immunisation Policy requires team members in this position to be immunised against the following vaccine-preventable diseases: Hepatitis A, Chicken Pox, Measles/Mumps/Rubella, Pertussis (whooping cough), Influenza. yourtown will provide successful applicants with information regarding mandatory vaccination and evidence requirements during the recruitment process. yourtown will reimburse costs associated with meeting mandatory immunisation and vaccination requirements, including GP consultation fees, serology testing and vaccination prescription and administering fees.
At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.
Due to genuine occupational requirements, under S25 of the Qld Anti-Discrimination Act 1991, only female applicants will be considered.