yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.
Realise your potential at yourtown
your opportunity
As the Enterprise Support Officer, you will provide administrative support to ensure the smooth and efficient operations of yourtown. In this role, you’ll handle a variety of tasks across key areas such as compliance, records management, risk, finance, contracting, information requests and correspondence.
Your work will help yourtown stay organised and on track by maintaining accurate records, supporting clear communication, and ensuring everything meets regulatory requirements, all with a strong focus on great customer service.
In the Enterprise Support Officer position, you will:
• Deliver high quality administrative support across multiple business areas, ensuring smooth operations and exceptional customer service.
• Manage information and records by maintaining accurate documentation, updating systems (CRM), and handling information requests.
• Support compliance and risk activities, including monitoring checks, managing registers and coordinating quality improvement processes.
• Coordinate logistics and resources, such as travel bookings, events, merchandise, and marketing materials, to ensure efficient and cost-effective outcomes.
• Provide financial and secretariat support, including processing invoices, assisting executive teams, and supporting working groups and projects as required.
This position is permanent part time, offering 2.5 days per week working on site at our Milton head office.
what we are looking for
• Proven experience in administration or office support, with a strong eye for detail, efficiency and meeting deadlines.
• Ability to build positive relationships with colleagues, clients, and stakeholders.
• A focus on compliance, ensuring documents and processes meet all guidelines, regulatory requirements and timeframes.
• Confidence with technology, especially Microsoft Office with proficient skills in Excel and Word.
• Resilience and motivation, with the ability to work independently while being a supportive team player.
• Excellent communication skills, including a polished phone manner and clear written communication.
• A current unrestricted driver’s licence.
your benefits
When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
Your employment experience will include:
• Salary Sacrifice options to increase your take home pay.
• Access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays!
• Opportunities for internal and external professional development.
• Free access to LinkedIn Learning including over 16,000 learning modules.
• A genuine focus on employee health and wellbeing.
• yourWellness program includes free access to Calm & Centr Apps.
• Access to free and confidential counselling sessions for you and members of your immediate family.
• Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations.
• An environment that genuinely values diversity and cultural capability and is an equal opportunity employer.
how to apply
If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/.
Contact: Lily Welch | Talent Acquisition Specialist | lwelch@yourtown.com.au
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.