Careers at yourtown

People & Culture Assurance & Quality Advisor

Job no: 494181
Work type: Permanent (Full-Time)
Location: Milton
Categories: HR & Recruitment

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.

Realise your potential at yourtown

your opportunity

As the Assurance & Quality Advisor, you will manage the development, maintenance and monitoring of policies, procedures, work instructions and standard operating procedures. Based in Milton and working with the People & Culture Team, your role involves providing essential support for functional areas aligned with Compliance, Quality Assurance, Health and Safety, and relevant regulations governing people-related matters.

Your role will include:

• Review and audit the current People & Culture document suite for currency, consistency and identify gaps in policy and procedure.
• Assist with the development, formatting, and publishing of policies, procedures and supporting documents.
• Maintain an up-to-date quality improvement register and audit schedule for the People & Culture program.
• Monitor and update the document control register to minor updates of policies and procedures.
• Ensure all team members are compliant with compliance checks required for their role.

what we are looking for

• A minimum of two years’ experience in a Human Resources or Quality Assurance role.
• Tertiary qualifications in Human Resources, Business, or a relevant field is highly desirable.
• Familiarity with Acts and Regulations, such as Freedom of Information Act, Privacy Act, Anti-discrimination Act, WHS/OH&S Act/s.
• Experience with safety and quality management systems, regulatory compliance, and internal audit management.
• Experience with assisting in the development of organisation wide policies and procedures.
• Outstanding written and verbal communication skills.
• Strong attention to detail and effective time management skills, with the ability to manage competing priorities.
• Results focused, innovative and determined in approach to delivering quality of outputs.
• This position is a permanent full-time role but we are happy to explore the role being 4 days per week or 9 days per fortnight for the right candidate.

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay
• ability to negotiate flexible work hours and work arrangements
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit:

Contact: Lily Welch | Talent Acquisition Specialist |

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment.

"In our team we value diversity, inclusivity and people who want to make a difference"

Position Description

Advertised: E. Australia Standard Time
Applications close:

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