Careers at yourtown

Youth Guide - Bundaberg

Job no: 493131
Work type: Permanent (Full-Time)
Location: Bundaberg
Categories: Employment Services

What an exciting time to join yourtown’s journey as we begin to expand our Employment Services Footprint!

As the leading Not for Profit organisation in mental health support and Employment Services, yourtown has expanded its Employment services footprint to a new region in Bundaberg!

We offer tailored employment services including Transition to Work which specialises in providing intensive, pre-employment support to help young people young (15-24) on their journey to sustainable employment .

The role

We have a brand new opportunity for an energetic, youthful and dynamic Youth Guide to join our new team in Bundaberg to curate a positive and welcoming experience for anyone who walks through our doors! As the first point of engagement, you will be required to provide a high level of customer service to greet our young clients and their families and seamlessly direct them to relevant expert team members for further assistance.

If you are looking for an opportunity to jump start your career in customer service then this is the role for you!

This is a full-time, permanent opportunity (Monday – Friday)

This role is well suited to someone who is energetic and fun and looking to jump start their career working with young people to curate welcoming and friendly vibes! 

Your key day to day tasks will include;

  • Be the heart and face of yourtown and warmly greet all staff, clients and visitors to our site,
  • Provide relevant information and support regarding, transport, amenities and areas of interest around the site.
  • Proactively find opportunities to provide positive and friendly service to staff and clients
  • Provide admin and office support to the wider team and organise office supplies and catering as required

About You

To be successful in this role:

  • Be a natural problem solver and have the ability to connect with young people!
  • Well-developed written and verbal communication skills including the ability to successfully engage and deliver information to clients and staff.
  • Friendly and self-aware team player with the ability to build strong relationships
  • Demonstrated experience in a high volume, fast paced environment.

About yourtown

yourtown's mission is "To enable young people, especially those who are marginalised and without voice, to improve their quality of life." We take the time to listen, understand and encourage young people to find their place.

If you have the drive and desire to make a difference in the lives of young people, then this is the opportunity for you! Please visit our website to view the Position Description https://careers.yourtown.com.au/

Contact:  Sharlene Chand – Talent Acquisition Specialist on 0468 839 509

Closing Date: Applications will be assessed as they are received

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National  Criminal History Check and retention of a valid Working with Children Check. 

yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment.

"In our team we value diversity, inclusivity and people who want to make a difference"

Position Description


Advertised: E. Australia Standard Time
Applications close:

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