Job no: 492876
Work type: Permanent (Full-Time)
Categories: Information Technology
It’s an exciting time to join the Information Digital & Technology (ID&T) team as we have just begun yourtown’s Digital Transformation journey.
Over the next few years, this will see us creating a digitally-led, omni-channel experience to create an accessible, safe and empowering place for young people and enable a truly digital workforce.
We know where we are headed and we are looking for talented and passionate digital advocates to help us meet the challenges of this next stage of our operations. As part of our team, you’ll have a once-in-a-career opportunity to develop a game-changing digital environment with a clear, strong purpose at its heart!
About the role
In this newly created role of Service Design Manager you will develop the CX strategy for yourtown and lead service design life cycle to ensure delivery of the best possible end-user experience.
Your key responsibilities will include:
To be successful in this role you have:
For a full Position Description please visit: https://careers.yourtown.com.au/
At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services for young people, parent education and specialist accommodation for families. We are one of the largest not-for-profit providers of services for young people in Australia with sites across Queensland, New South Wales, South Australia and Tasmania. The community with yourtown’s Art Unions funds most of what we do. At yourtown you will be part of the solution.
We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.
Contact: Tharshi Thavapalan, Talent Acquisition Specialist on 0466 943 401
Closing Date: Sunday 17 October 2021
To apply, and for a full Position Description please visit: www.careers.yourtown.com.au
In line with yourtown's diverse workplace culture, Aboriginal and Torres Strait Islander people are encouraged to apply.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
"In our team we value diversity, inclusivity and people who want to make a difference"
Advertised: 01 Oct 2021 E. Australia Standard Time
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